Skip to Main Content

Information Research Tech 2

To apply for this position, select 'Apply for this Job'.


This is a job description. It does not necessarily indicate that this position is open for employment. Visit for current job openings.

Classification Details

Classification Information

Classification Title Information Research Tech 2
Classification Code 42850
FLSA Non-Exempt

Position Details

Position Information

Position Title Information Research Tech 2
Position Number 130070
FTE 1.0
Pay Grade 7
Department Office of Financial Services - 40100
Expectations for All Employees:

East Tennessee State University pursues its mission based upon core values. An employee’s job performance must support and exhibit the university’s core values: PEOPLE come first, are treated with dignity and respect, and are encouraged to achieve their full potential; RELATIONSHIPS are built on honesty, integrity and trust; DIVERSITY of people and thought is respected; EXCELLENCE is achieved through teamwork, leadership, creativity, and a strong work ethic; EFFICIENCY is achieved through wise use of human and financial resources; and COMMITMENT to intellectual achievement is embraced.

Job Summary
Knowledge, Skills and Abilities
  • Knowledge of computers.
  • Ability to perform calculations.
  • Ability to type.
  • Ability to communicate effectively.
Required Qualifications

High School Diploma or equivalent required, with 1-2 years of college preferred; two years related experience required.

Preferred Qualifications
Physical Demands
Supervision Given and Received
Version Date February 2018

Job Duties

These are the job duties required of the position.

Description of Job Duty

•Balances student worker payroll.
•Checks and verifies accuracy of hours on manual time sheets that have been submitted by departments.
•Performs computer data entry.
•Responds to employee’s request for information concerning student worker time entered.
•Researches any problem that has occurred with manual or TRS entered time.
•Researches payroll information for employees and students.
•Answers phone questions from employees and students.
•Assists any employee or student who comes in to the office with questions.
•Enters information into spreadsheet for monthly payroll.
•Produces information needed for late timesheet fee journal voucher.
•Writes on any additional information needed for balancing.
•Enters miscellaneous deductions into the Banner payroll system.
•Completes Account Payable requests for charitable giving organizations and mails the checks to the vendors.
•Picks up, date stamps, and distributions mail for payroll department.
•Enters student worker W-4 cards and direct deposit information from Financial Aid into the banner system.
•Verifies direct deposit information and W-4 information that has been entered into the banner system.
•Monitors the generic payroll email, responds accordingly, and forwards to appropriate individual, if necessary.

Job Duty Type Essential
Description of Job Duty

•Helps payroll manager and accountants with twice monthly payroll check out.
•Serves as contact person for employee checkout forms.
•Researches information concerning lost or stolen checks.
•Communicates with the Director of Payroll and Financial Accounting concerning stop payment requests and reissues.
•Composes letters and correspondences.
•Maintains tickler file for upcoming payroll changes.
•Communicates with the Bursar Office concerning parking tickets and other fees for employee receivable deductions.
•Interviews and hires student workers for the payroll office.
•Maintains timesheets and schedules for students workers in the payroll office.
•Completes annual evaluation of student workers in the payroll office.
•Performs other related duties as assigned.

Job Duty Type Secondary