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Executive Aide

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Classification Details

Classification Information

Classification Title Executive Aide
Classification Code 42000
FLSA Non-Exempt

Position Details

Position Information

Position Title Executive Aide
Position Number 130680
Pay Grade 6
Department Office of the Dean, College of Arts and Sciences - 21000
Expectations for All Employees:

East Tennessee State University pursues its mission based upon core values. An employee’s job performance must support and exhibit the university’s core values: PEOPLE come first, are treated with dignity and respect, and are encouraged to achieve their full potential; RELATIONSHIPS are built on honesty, integrity and trust; DIVERSITY of people and thought is respected; EXCELLENCE is achieved through teamwork, leadership, creativity, and a strong work ethic; EFFICIENCY is achieved through wise use of human and financial resources; and COMMITMENT to intellectual achievement is embraced.

Job Summary
Knowledge, Skills and Abilities
  • Knowledge of computers and software.
  • Ability to be tactful, articulate, and technically competent.
  • Ability to communicate effectively.
Required Qualifications

High School diploma or GED plus three (3) years secretarial office experience, or an equivalent combination of education and experience.

Preferred Qualifications
Physical Demands
Supervision Given and Received
Version Date March 2007'
Job Duties

These are the job duties required of the position.

Description of Job Duty
  • Serves as assistant to college associate dean; initiates contact with constituents as requested by the associate dean.
  • Assists students with request for: catalog exceptions, grade appeals, degree requirements exceptions, late course add, late course drop, overload status appeals, late changes regarding audit/credit course status, non-accredited class approval, generals education exceptions, and BA/BSS exceptions.
  • Maintains database documenting student services rendered.
  • Organizes grade appeal committee meetings.
  • Serves as liaison for executive for internal and external contacts.
  • Follows up with others on projects assigned by executive.
  • Drafts non-routine correspondence and memos for executive’s signature; uses word processing and graphics software to format and generate a variety of complex materials including correspondence, memos, reports, and presentations.
  • Receives, directs, and assists visitors and incoming telephone calls; provides procedural information; assists in solving problems for students, faculty, staff and the public; screens visitors and telephone calls.
  • Makes appointments for supervisor; plans and arranges conferences and special events by ensuring that any necessary rental/reservation and catering arrangements are made.
  • Reads and reviews incoming mail; processes incoming forms and paperwork; recommends and drafts responses where appropriate; composes and forwards memos and letters to appropriate individuals relative to informational inquiries.
  • Estimates office needs and operating requirements for budgetary and purchasing purposes.
  • Develops and maintains filing system.
  • Maintains personnel, financial, statistical and other important records.
  • Monitors and maintains inventory of supplies, forms, and other materials; initiates ordering process as necessary.
Job Duty Type Essential
Job Duties

These are the job duties required of the position.

Description of Job Duty
  • Performs other related duties as assigned.
Job Duty Type Secondary