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Classification Details

Classification Information

Classification Title Coordinator
Classification Code 47250
FLSA Non-Exempt

Position Details

Position Information

Position Title Coordinator
Position Number 131200
Pay Grade 8
Department Allied Health Sciences - 37100
Expectations for All Employees:

East Tennessee State University pursues its mission based upon core values. An employee’s job performance must support and exhibit the university’s core values: PEOPLE come first, are treated with dignity and respect, and are encouraged to achieve their full potential; RELATIONSHIPS are built on honesty, integrity and trust; DIVERSITY of people and thought is respected; EXCELLENCE is achieved through teamwork, leadership, creativity, and a strong work ethic; EFFICIENCY is achieved through wise use of human and financial resources; and COMMITMENT to intellectual achievement is embraced.

Job Summary
Knowledge, Skills and Abilities
  • Ability to communicate effectively both written and verbally.
  • Ability to work independently with little supervision.
  • Excellent organizational skills and multi-tasking abilities.
  • Ability to work effectively with a large number of both traditional and adult students having diverse backgrounds, faculty, and other administrative staff.
  • Knowledge of academic advisement process and ETSU admissions policies.
  • Ability to analyze transcripts.
  • Knowledge of the B.S. Online Degree Completion Program relative to course specific requirements and course substitutions for each individual discipline and the RODP Program.
  • Ability to assist students with specific issues or questions and resolve problems in a helpful and timely fashion in order to enhance the student’s overall academic experience while enrolled in the B.S. Online Degree Completion Program.
  • Proficient in the use of Banner INB, Self-Service and academic record maintenance.
  • Proficient in the use of computers.
  • Knowledge of SIS.
Required Qualifications

Bachelors Degree with a minimum of 3 years experience.

Preferred Qualifications
Physical Demands
Supervision Given and Received
Version Date October 2016
Job Duties

These are the job duties required of the position.

Description of Job Duty
  • Provides program information and ETSU admission information to applicants and student inquiries.
  • Processes applications ensuring compliance with ETSU admissions guidelines and monitors applicant numbers.
  • Initiates follow-up contact with prospective students prior to transcript evaluation.
  • Generates transcripts, student course schedules and other student records utilizing Banner system.
  • Assists students with online applications, program enrollment and registration process.
  • Evaluates transcripts for incoming B.S. Online Completion students (RADT, CPSC, Leadership).
  • Assists students with selection of online major.
  • Emails completed advisement information for student review.
  • Discusses results of transcript evaluation with student via telephone advisement.
  • Advises new students of admissions procedures and specific program requirements.
  • Discusses program specific courses with student each semester.
  • Determines course substitutions for classes outside Allied Health department which are not offered online (approved by the program coordinator).
  • Clears registration advisement holds for first year online B.S. completion students within the department.
  • Identifies general education and core course equivalents for non-RODP online ALHE majors.
  • Issues course permit memos via email to RODP office.
  • Presents unusual requests or questions from individual students to ALHE Program
    Coordinator for his consideration and resolution.
  • Refers online B.S. degree students who wish to continue their educational pursuits beyond the bachelor level degree to Allied Health Sciences Program Coordinator.
  • Refers students who have question or issues outside ALHE department to specialized university programs.
  • Updates student advisement sheets each semester with most recent transcript/grade information and provides telephone advisement accordingly.
  • Contacts upcoming graduates and provides ongoing assistance regarding graduation holds, Senior Exit Exam, “testing out” of particular courses, if permitted, and other graduation requirements as identified by Graduation Analyst.
  • Completes Major Program Sheets and other related graduation paperwork for graduating
    seniors, forwards to ALHE Program Coordinator for his review and approval, and submits to Graduation Office.
  • Coordinates with Senior Graduation Analyst to ensure all ETSU graduation requirements are met.
  • Maintains confidential records of student advisement activities.
  • Tracks program enrollment and related student data for B.S. Online Degree Program
    Coordinator and Chair of Allied Health Sciences Department.
  • Revises and updates advisement forms to reflect new program and curriculum changes as required for online Radiography, Leadership and Cardio programs upon approval of Program Coordinator.
  • Implements and processes “Change of Major” forms for Radiography, MSAH and B.S. Online Completion Students.
    Issues class permits, drop/adds, student registration, late registration for CPSC, RADT, DHYG, B.S. Online Completion, Nutrition and MSAH students as necessary.
  • Maintains and revises recruitment material for B.S. Online Degree Completion Program to aid Program Coordinator in recruitment efforts to community colleges and other institutions.
  • Coordinates with Chair and department faculty to prepare schedules for Fall/Spring/Summer.
  • Builds semester schedule of classes for Radiography, Cardiopulmonary Science, Dental Hygiene, Leadership, Nutrition, and Masters of Allied Health Science Program.
  • Generates course schedule changes and submits to Registration Office.
  • Evaluate course transfers from other universities or community colleges.
Job Duty Type Essential
Job Duties

These are the job duties required of the position.

Description of Job Duty
  • Provide Radiography program information packets to prospective students.
  • Answer general radiography questions and direct applicants to on-campus radiography advisor.
  • Process applications, set up files, and send to on-campus advisor.
  • Maintain and update database for Radiography Department (Approx. 250 applications/year).
  • Generate applicant pool; from radiography database for annual interview process.
  • Contact applicants to determine continued interest in Radiography Program before interviews.
  • Notify each student in writing of admission status upon completion of interviews (approx. 90-100 candidates interviewed annually).
  • Reassign applications and files to on-campus radiography advisor after interviews are completed.
  • Assist radiography students with questions and problems as required during semester.
  • Generate department reports for Director and Radiography faculty as requested.
  • Assist Program Director with program related projects and/or assignments as requested.
  • Each semester, based on SAI scores for (RADT, CPSC, DHYG, Nutrition, ALHE faculty), generate Faculty Evaluation Charts before faculty evaluation deadline; and submit to Chair of Department.
  • Generate forms/reports from Banner as requested by Chair and faculty of Allied Health Science Department.
  • Supervise 2-3 student workers each semester.
  • Assist on front office as required.
  • Assist with special projects as requested by Chair.
  • Attend advisement workshops and Banner training sessions regularly.
  • Perform other related duties as assigned.
Job Duty Type Secondary