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Information Research Tech 1

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Classification Details

Classification Information

Classification Title Information Research Tech 1
Classification Code 42800
FLSA Non-Exempt

Position Details

Position Information

Position Title Information Research Tech 1
Position Number 133430
Pay Grade 6
Department Music - 21500
Expectations for All Employees:

East Tennessee State University pursues its mission based upon core values. An employee’s job performance must support and exhibit the university’s core values: PEOPLE come first, are treated with dignity and respect, and are encouraged to achieve their full potential; RELATIONSHIPS are built on honesty, integrity and trust; DIVERSITY of people and thought is respected; EXCELLENCE is achieved through teamwork, leadership, creativity, and a strong work ethic; EFFICIENCY is achieved through wise use of human and financial resources; and COMMITMENT to intellectual achievement is embraced.

Job Summary
Knowledge, Skills and Abilities

-Knowledge of office practices, procedures, and equipment.

-Knowledge of computer software and equipment.

-Knowledge of business English and arithmetic.

-Knowledge of performing and/or community arts organizations.

-Ability to type and format accurately.

-Ability to maintain accurate files and records, paying attention to detail.

-Ability to communicate and maintain an effective working relationship with constituents, patrons, artists, volunteers, students and staff of diverse backgrounds.

-Ability to keep confidential information.

-Ability to supervise students in a supportive, but firm manner.

-Ability to perform duties after regular work hours and on weekends.

Required Qualifications

Bachelor’s degree with two years of experience required; some music background required.

Preferred Qualifications
Physical Demands
Supervision Given and Received

Performs under general supervision. Determines own methods for performing assigned work.

Version Date November 18, 2016

Job Duties

These are the job duties required of the position.

Description of Job Duty

Coordinate all music events.

Sell tickets using Vendeni (cash, checks, and credit card purchases).

Complete paperwork and keep records of ticket sales.

Work with faculty members and students to schedule a variety of concerts and recitals.

Handling venue and room reservations.

Scheduling student workers to perform various support tasks like ushering, stage lighting, recording, setting up of sound shells, setting up stage, etc. for all music events.

Work with University Relations to get publicity approved and out to the media.

Handle various tasks in support of guest artists.

Format, proof read, get University Relations approval, and copy concert programs for faculty and student concerts.

Work with faculty members or other personnel in developing and mailing event brochures, posters, and flyers.

Develop an audience roster with help of Vendini.

Maintain ETSU Music events webpage to include musical events; post events on shared arts calendar.

Track event changes such as date, time, site; perform updates for inclement weather changes.

Manage even cancellations, both for ticket refunds and information distribution (web, door signs).

Handle online as well as cash and check ticket sales both in office and at venue.

Schedule piano technician to tune/regulate before and if needed during events.

Scheduling work orders associate with equipment moves to concert venue.

Maintain an archive of concert programs, videos, and recordings; allow student and faculty members access to archives.

Handle and archive paperwork associated with ticket sales and performing other related duties as assigned.

Assumes role of and archiving paperwork associated with ticket sales and performing other related duties as assigned.

Sets up rooms for events on occassion, especially during semester breaks when students are absent.

Assumes the role of house manager on occasion.

Complete work orders for equipment transport to and from concert venues.

Job Duty Type Essential
Description of Job Duty

Assisting with general Music Office duties time permitting.

Handles deposits after ticketed events.

Performs other related duties as assigned.

Job Duty Type Secondary