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Technical Clerk

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Classification Details

Classification Information

Classification Title Technical Clerk
Classification Code 45950
FLSA Non-Exempt

Position Details

Position Information

Position Title Technical Clerk
Position Number 133690
Pay Grade 5
Department ETSU at Kingsport - 25040
Expectations for All Employees:

East Tennessee State University pursues its mission based upon core values. An employee’s job performance must support and exhibit the university’s core values: PEOPLE come first, are treated with dignity and respect, and are encouraged to achieve their full potential; RELATIONSHIPS are built on honesty, integrity and trust; DIVERSITY of people and thought is respected; EXCELLENCE is achieved through teamwork, leadership, creativity, and a strong work ethic; EFFICIENCY is achieved through wise use of human and financial resources; and COMMITMENT to intellectual achievement is embraced.

Job Summary
Knowledge, Skills and Abilities

Knowledge of policies, practices, and procedures of assigned functions.

Knowledge of business English, punctuation, and spelling.

Skill in making mathematical computations.

Skill using computer applications for word processing, spreadsheets, and database in windows environment.

Skill in using personal computers, copiers, fax machines, multimedia, and other equipment.

Ability to organize and prioritize multiple tasks.

Ability to work with diverse employees and customers.

Ability to effectively communicate.

Required Qualifications

2 years of office experience OR 1 year post-high school course level work and 1 year office experience required.

Preferred Qualifications
Physical Demands
Supervision Given and Received

Performs under general supervision. Determines own methods for performing assigned work.

Version Date November 15, 2016

Job Duties

These are the job duties required of the position.

Description of Job Duty

Assists with planning, coordinating and implementing student events at both locations.

Compiles, maintains, prepares, and submits to the director the following data: enrollment, student recruitment, surveys, and general distirubution materials (schedules, brochures, fliers, and other recruitment data, etc.).

Assists and supervises student workers, including scheduling, training and evaluations.

Assists with planning, coordinating and implementing special events at both locations.

Assists director with marketing and outreach.

Majority of essential functions are performed at the Allandale location, however, duties may be performed at the Downtown location when needed.

Job Duty Type Essential
Description of Job Duty

Assists students with admission, registration, and fee payments.

Assists with main office duties: answers phone, greets visitors, records messages, provides information and directions, class schedules and room assignments, inventory, schedules appointments, etc.

Maintains the Kingsport website, social media and provides faculty/staff/visitors support for media equipment requests.

Travels to other ETSU locations to deliver and pick up mail, etc.

Assists academic advisors with reports as needed.

Performs other related duties as assigned.

Job Duty Type Secondary